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SSH/SFTP accounts management

Management of SSH/SFTP accounts that are needed to access the server via SSH (terminal) or SFTP (graphical interface) is a part of the Scalesta functionality. Here you can create a personal account for each of your developers - we don't recommend creating meta-users (such as “developers” or “supportteam”) through this functionality.

Usually, SSH/SFTP account is enough to do near all development on your site. And no need to grant sudo/root access to the developer. Sometimes it may be risky and unsecure. Sudo/root users can accidentally make changes on critical server systems, and it can be the cause of the site goes offline. So, we strongly recommend using SSH/SFTP access without sudo/root privileges for development needs. If you need to do some changes, that need such privileges, feel free to ask us to do it. We have an excellent technical team and be happy to do it for you.

Create a new SSH/SFTP account

  1. Open the SSH/SFTP users menu in your server panel and click Create ssh/sftp user button. ssh and sftp users manage

  2. Type in the Username and select the Period of the access (after this period access will be deactivated automatically) and click Create user and confirm your actions. ssh and sftp users create

  3. You will receive a personal ticket with access credentials in your Scalesta account. ticket with credentials

If you need to add SSH account with key authorization, please, expend Extended settings and add your public SSH key in the special field: ssh key auth


The username must contain only lowercase letters and numbers.

SFTP access applications

Recommended applications to manage files on your server:

Active SSH/SFTP accounts management

You can manage the created SSH/SFTP accounts via the SSH/SFTP users menu. You can reset the password for a certain user by clicking Actions → Reset password (the new password will be sent to you through a ticket) or Remove the certain user by clicking Actions → Remove user.

Need assistance?

If you have a problem, need assistance with tweaks or a free consultation, if you just want to discuss your project with experts and estimate the outcome, if you're looking for a solution that reinforces your online business, we will help. Let us know through Scalesta account.