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SSH/SFTP accounts management

Management of SSH/SFTP accounts that are needed to access the server via SSH (terminal) or SFTP (graphical interface) is a part of the MyCloud functionality. Here you can create a personal account for each of your developers - we don't recommend creating meta-users (such as “developers” or “supportteam”) through this functionality.

Usually, SSH/SFTP account is enough to do near all development on your site. And no need to grant sudo/root access to the developer. Sometimes it may be risky and unsecure. Sudo/root users can accidentally make changes on critical server systems, and it can be the cause of the site goes offline. So, we strongly recommend using SSH/SFTP access without sudo/root privileges for development needs. If you need to do some changes, that need such privileges, feel free to ask us to do it. We have an excellent technical team and be happy to do it for you.

Create a new SSH/SFTP account

  1. Open the required Project in the MyCloud Dashboard and click the SSH/SFTP users button (1⃣) ssh and sftp users manage
  2. Type in the Username (2⃣) and select the Period (3⃣) of the access (after this period access will be removed automatically) and click Create (4⃣) ssh and sftp users create
  3. In several minutes you will receive a personal email with access credentials. This email will be sent to the E-Mail address linked to the MyCloud admin account. mail with credentials


The username must contain only lowercase letters and numbers.

SFTP access applications

Recommended applications to manage files on your server:

Active SSH/SFTP accounts management

You can manage the created SSH/SFTP accounts via the SSH/SFTP users menu. The active SSH/SFTP users are listed in the Action logs (1⃣) list. You can reset the password for a certain user by clicking Reset (2⃣) (the new password will be sent to an E-Mail linked to the MyCloud admin account) or Remove the certain user by clicking Remove (3⃣). active ssh/sftp users

Need assistance?

If you have a problem, need assistance with tweaks or a free consultation, if you just want to discuss your project with experts and estimate the outcome, if you're looking for a solution that reinforces your online business, we will help. Let us know through MyCloud.