Overall dealing with HTTP 404 errors may require a combination of approaches. Once you have identified the sources of your “404 not found” error, it is important to take steps in order to fix them. Depending on the cause of the issue, you may need to take some of the actions below
Find and fix broken linksThese occur when a URL points to a page or resource that no longer exists. Broken links can happen for various reasons, such as changes in page structure or deleted content without proper redirection. To fix this issue, you will need to identify the broken links on your website and update them with the correct URLs or redirects.
Regularly update website’s pluginsOutdated versions of these elements can cause conflicts with other components of your site and lead to 404 errors. By keeping plugins up-to-date, you can prevent potential issues from arising.
Create error pagesThese pages serve as placeholders when users encounter a broken link or unavailable page, providing information about what went wrong and offering suggestions for navigating back to the main site.
Implement 301 redirectsThis involves setting up permanent redirects from old or broken URLs to new ones. By doing this, you can ensure that users who click on outdated links will be automatically directed to the correct page without encountering a 404 error.
Sometimes the problem can be deeper than that. Let's take a look at what may be the reason for the error, apart from the simple obvious cases:
File or page missing on the serverMake sure the file or page exists on the server. Log in to your hosting account or access your server's file system via FTP or a file manager provided by your hosting provider. Confirm that the requested file or page is present in the correct directory.
.htaccess сonfigurationIncorrect configurations in the .htaccess file can lead to 404 errors. You can review your website's .htaccess file, which controls how URLs are processed and redirected. If there are any errors or misconfigurations in this file, it could result in 404 errors. You may also want to check with your web hosting provider to ensure that the server is functioning properly and that all necessary modules and extensions are installed.
Server сonfigurationEnsure that your server's configuration allows access to the requested resource. Check file permissions and directory settings to ensure they're configured correctly.
If you've checked all the above and are still encountering the 404 error, consider reaching out to your hosting provider's support team. Any Scalesta plan includes qualified support with an SLA of 15 minutes. If you have any problems with hosting, write to us.
Remember, troubleshooting a 404 error might involve different steps based on your hosting environment, CMS, or website setup. If you're not confident about making changes to your server configuration, it's advisable to seek assistance from your hosting provider or a professional developer.
Scalesta is a team of professionals with experience in eCommerce project development since 2005. Sometimes additional tasks arise during migration processes.
For example, recently we have an interesting case on hosting. Client made a decision to migrate not just from another provider to Scalesta hosting but at the same time transfer their store from Magento to another platform. So we needed to move the website and close the old Magento-based store. To avoid the 404 Not Found error in that case we redirected the old store pages to the new ones. Our DevOps and SRE engineers set up redirects to allow the old links to connect to the same content of the new site and keep the website searchability.Please
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